Managers recognize that their teams need feedback to improve and be successful. However, many provide feedback without having a clearly defined way of doing so effectively. Feedback ends up as a one-way conversation delivered from the manager to the performer. Continue reading “Effective Feedback is Not a Sandwich or a Seagull” »
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We have a great story we’d like to share with you this week. It’s one by Aaron Kotick, Fusion Learning Canada’s President.
“One of my favorite Fusion training programs is StorySelling. In the program, we teach salespeople and sales leaders how to craft and tell great stories as a way to communicate with prospects and colleagues. The program covers 4 types of stories you can share: success, failure, fun and legend. Continue reading “Share a Failure Story to Build Empathy and Trust” »
Many review systems follow a rigid structure that forces managers to apply the same standards to all employees — that’s not very engaging at all. Performance reviews should not be cookie cutter. Our five-step performance review process follows a simple format and is loaded with feedback, focusing on what is going well and areas for improvement. Continue reading “5 Keys to Engaging Performance Reviews” »
We’re happy to share another recent blog from Craig Wortmann, CEO of Sales Engine about how telling stories can make a salesperson more influential in conversations with customers. Here it is:
“The other day, a friend sent me an article that she knew I would really like. It was an article that listed the top 22 TED Talks about fitness, health, and happiness. She felt compelled to share the article with me because we are both long distance runners and enjoy “inspirational material”. (And if my love of sharing TED talks on our blog isn’t apparent, you need to come back on a Friday!) Continue reading “The Client Success Story and Creating Contagious Ideas” »
We’re pleased to share a recent blog from Craig Wortmann, CEO of Sales Engine about the most powerful tool in your sales toolkit (that you probably aren’t using). Here it is:
“Strong salespeople are always looking for new tactics and strategies to reach & close their ideal customer. Here’s one you may not have considered.