Proactive calls to your Clients can generate growth – even in a flat economy.
Fusion client Interior Savings Credit Union shifted its culture away from being reactive (waiting for their Members to come forward with a need), and focused on making proactive calls.
In less than a year, they have been able to:
- Significantly raise their outbound call volumes
- Defend their portfolio by keeping Members from moving to other institutions
- Gain unprompted leads through careful listening and thoughtful questions
Please take a moment to review their Fusion Client Success Story. We believe you’ll find the time is well spent.