The Navigators Approach: Embedding a World-Class Sales Culture at Expedia CruiseShipCentres

Expedia® CruiseShipCenters®, a global leader in the marketing and sales of cruise vacations, recently implemented a systematic approach to developing their agents’ sales abilities. In “The Navigators Approach”, Matthew Eichhorst, President, shares how this program will allow Expedia CruiseShipCentres to improve productivity by more than 100% per agent over the next few years.

This  4-minute video demonstrates how an investment in sales training helped Expedia CruiseShipCentres’ transform their sales force from “order takers to order makers”. Click below to view this sales success story.

Scott Gilmore

Scott Gilmore is the SVP Sales and Marketing of Fusion Learning Inc., recognized by Selling Power as one of the Top 20 Sales Training Companies in North America.
For more information, please call Scott at 416.424.2316

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About Scott Gilmore

Scott Gilmore is the SVP Sales and Marketing of Fusion Learning Inc., recognized by Selling Power as one of the Top 20 Sales Training Companies in North America. For more information, please call Scott at 416.424.2316

135 thoughts on “The Navigators Approach: Embedding a World-Class Sales Culture at Expedia CruiseShipCentres

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